English translation, for reference

Notice under the Act on Specified Commercial Transactions

This is an English translation of the Japanese notice as published on 15 November 2026, provided for reference only. If there is any difference between the two, the Japanese original at https://aiopulse.jp/legal/tokushoho prevails.

Read the Japanese original →

About the seller (common to both products)

AIOPulse sells two products: the Monthly plan (AI search monitoring tool), billed on a recurring basis, and the Industry AI Recommendation Intelligence Pack, sold per order. The seller information below is common to both. The sales price, payment method, delivery timing and cancellation conditions differ by product, so please check the section for each.

Seller: 牧野壮馬 (sole proprietor; trade name: Marketing Cloud Lab)
Person responsible for operations: 牧野壮馬
Address: Disclosed without delay upon request (please send your request by email to info@aiopulse.jp)
URL: https://aiopulse.jp
Inquiry hours: Inquiries are accepted by email 24 hours a day. We usually reply within 2 business days.

1. Monthly plan (AI search monitoring tool)

A recurring service that renews automatically every month. The conditions in this section apply only to the monthly plan.

Sales price: ¥9,800 per site per month, with five keywords included. The amount shown is the total you pay. No consumption tax or similar charges are added on top of it. Each site has five keywords. Extra keywords are not sold, so there is no extra charge for them. You can swap keywords at any time. Nothing is charged on top of the monthly fee, and there is no initial fee or setup fee. First-month offer: ¥980 for the first payment only; from the second payment on, ¥9,800 per month, renewed automatically every month. The contract is monthly, and you can cancel at any time. After you cancel, you can keep using AIOPulse until the day before your next billing date, and you are not charged again. There are no prorated refunds.
Charges other than the price: None. There are no additional costs other than the monthly fee. However, the communication charges for your internet connection are borne by you.
Payment method: Credit card (Visa, Mastercard, JCB, American Express). Payments are processed with the payment system provided by Stripe, Inc.
Payment timing: The first payment (the first-month offer price of ¥980) is charged when you sign up (there is no free trial period). From the second payment on, the monthly fee of ¥9,800 is charged automatically on the same day each month. The contract is monthly and you can cancel at any time; if you cancel, you are not charged from the next billing date onward. There are no prorated refunds.
Service start: You can use the Service immediately after payment is completed. The first measurement can be run right after the keywords are registered, and measurement then runs automatically every day at 04:00 JST.

Description of the service: AIOPulse is an AI search (AIO) monitoring tool. For the measurement keywords (five per site), which we suggest from your site URL when you sign up and which you can rewrite and swap yourself, it automatically sends queries every day to major LLMs (ChatGPT, Google Gemini and Claude), and tracks and visualizes over time how much brands are mentioned in the AI answers (mention share). It allows cross-industry competitive analysis based on the Jobs-to-be-Done theory.
Validity period of the application: There is no particular validity period. Keywords can be swapped (deleted and added) at any time. If we offer a special price for a limited period, for example in a campaign, we will state so separately.
Cancellation: The contract is monthly, and you can cancel at any time. After you cancel, you can keep using AIOPulse until the day before your next billing date, and you are not charged again. There are no prorated refunds. How to cancel: after signing in, go to Dashboard → Settings → Subscription management. You can also swap keywords (delete and add) at any time from the keyword screen of the dashboard.
Refund policy: Because of the nature of a digital service, we do not, in principle, give refunds after payment is completed. However, we handle the following cases individually: (1) when the Service could not provide its intended functions because of a serious defect; (2) when an incorrect charge, such as a double charge, has occurred. If you would like a refund, please contact us at the contact below. We will check the details and reply within 7 business days. If a refund is approved, it is made to the same credit card that was used for the payment.
Handling of defects in the service: If a serious defect occurs in the Service (for example, a function that should be provided does not work properly), we will fix it promptly. If fixing it is difficult, we will refund the fee corresponding to the period of the defect or extend the period of use of the Service. Please send inquiries about defects to the contact below.
System requirements: Supported browsers: the latest versions of Google Chrome, Firefox, Safari and Edge. An internet connection is required. The Service can also be used on smartphones and tablets, but we recommend using it on a PC.

2. Industry AI Recommendation Intelligence Pack (sold per order)

A one-time purchase, ordered one pack at a time. It can be purchased without a subscription to the Monthly plan (AI search monitoring tool). It does not renew automatically. The conditions in this section apply only to the data pack; the conditions of the monthly plan (automatic monthly payment, the cancellation procedure, etc.) do not apply.

Product description: For the industry you specify, we deliver as data files a complete set of the questions, the original AI answers, the brand detection results for each answer and the daily mention share totals obtained in the standard industry crawl that AIOPulse conducts itself, together with an analysis report interpreting them. It contains none of the keywords, answers, company information or contact details registered by companies that subscribe to AIOPulse. Details of the contents are on the sales page. See the industry data sales page (in Japanese)
Sales price: From ¥500,000 per pack. The quoted amount is the full price of the pack. No consumption tax or similar charges are added on top of it. Because the amount varies with the number of industries covered, the observation period and the scope of the analysis, we quote each order individually based on what you need. The final amount is presented as a quote before you order and is fixed once you accept it.
Charges other than the price: There are no additional costs other than the price of the pack. However, bank transfer fees and the communication charges for your internet connection are borne by you.
Payment method: Bank transfer. After delivery is completed, we issue an invoice and tell you the account to pay into. Online payment (credit card) on our website is not available for the data pack.
Payment timing: We issue an invoice after delivery is completed. Please pay by the due date on the invoice (in principle, the last day of the month following the month in which the invoice is issued). We do not require payment in advance when you order. If your company’s payment terms differ from the above, please consult us before ordering.

Delivery timing: We generate the pack for the industries and the observation period agreed when you order, and deliver the complete set of data by the scheduled delivery date. Because the amount of work required varies with the number of industries, the observation period and the scope of the analysis, the scheduled delivery date is stated in the quote before you order and is fixed once you accept it. The time required differs between covering a period that has already been observed and starting new observation before delivery.
Cancellation and returns after ordering: Because the product is digital data, we cannot accept returns or give refunds after delivery. Cancellations before delivery are accepted as follows. (1) If you contact us before we start generating the pack: no cancellation fee is charged. (2) If you contact us after we start generating it but before delivery: you bear an amount equal to the actual costs incurred up to that point. In this case, the amount you bear is capped at 50% of the quoted amount. The actual amount is presented in advance and fixed once you accept it. Please send cancellations by email to the contact below.
If the delivered items are defective: If the delivered data or report differs from what was agreed, has damaged files or has significant omissions, please contact us at the contact below within 30 days of the delivery date. We will check the details and correct or redeliver it free of charge. If correction or redelivery is difficult, we will refund the amount corresponding to the affected part or, if payment has not yet been made, reduce the amount. Factual errors in the AI answers themselves are not defects, because the answers are included as a record of what the AI answered. This is also stated in the delivered items.
Validity of quotes and orders: There is no charge at the consultation and quotation stage. If a quote has a validity period, it is stated on the quote. The contract is concluded when you tell us that you are placing the order, and we start generating the pack from that point.

Contact

Phone: Disclosed without delay upon request (please send your request by email to info@aiopulse.jp)
Email: info@aiopulse.jp